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Content on the Website is for informational purposes only and is made available to you with the express understanding that we are not dispensing medical or other professional advice. It is intended as a sharing of knowledge and information from the research and experience of our professionals.


Content and other information on the Website and is not intended to be used for self-diagnosis or treatment or to replace a relationship with your qualified primary health care professional. Please seek the advice of your Doctor before starting any diet or exercise program.  


If you are pregnant, nursing, taking medication or have a medical condition, consult your primary health care professional before participating or acting upon any information mentioned or available to you. 


The Whole Health Practice Pte. Ltd. (“TWHP”, “we” or “us”) takes the privacy of your information seriously. This Privacy Policy applies to the TWHP website (the “Website”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By using the Website, you consent to the data practices described in this statement. 


We do not provide your personal details to outside parties.


Information collected from questionnaires and assessments may be anonymised and used to improve our understanding of lifestyle trends and Services. 


Information Collected on Website Visitors


We will obtain personal data about you when you visit us to help us to build a profile of our users. When you visit us, we may monitor the use of this Website through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Website or which pages you go to. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.  This Privacy Policy applies to all visitors to our Website.


Additional Personal Information that May be Collected


TWHP may collect and process:


1. Personally identifiable information, such as: (a) Your e-mail address and name, when you contact us; (b) Details contained in the relevant document that you key in when you use our Services. These details may include your name, handphone number, email, the purpose of your query. (“Personal Information”)


2. Information about your computer hardware and software when you use our Website. The information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by TWHP  for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Website.


Use of Personal Information


TWHP uses the collected information:

  1. To operate the Website, deliver the Services;

  2. To process, and where necessary, respond to your application, enquiry or request;

  3. To gather customer feedback;

  4. To inform or update you of other products or services available from TWHP and its affiliates, where you have consented to be contacted for such purposes;

  5. To monitor, improve and administer the Website and Services, and to provide general statistics regarding users of the Website;

  6. To update you on changes to the Website and Services.

  7. Questionnaire and assessment data will be anonymised and used for the purposes of research and improving our Services.



TWHP does not sell, rent, lease, or release your Personal Information to third parties. TWHP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique Personal Information is not transferred to the third party without your explicit consent. 


Disclosure of Personal Information


TWHP will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with legal process served on TWHP or the Website; (b) protect and defend the rights or property of TWHP; and (c) act under exigent circumstances to protect the personal safety of users of, or the general public.  This includes clients who advise that they will self-harm. 


We may disclose your personal information to third parties: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if the or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.


Our website includes links to third-party websites. We are not responsible for the content, practices and privacy policies of those third-party websites.

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